These policies aim to effectively combat money laundering and terrorist financing within our company by accurately identifying users and monitoring their transactions. We are committed to identifying and halting transactions primarily aimed at concealing the criminal origin of funds, financing illegal activities, or engaging in other unlawful behaviors. Specific provisions of our policies are confidential and intended for internal use only to prevent circumvention by dishonest or fraudulent users. We would like to outline some general rules and provisions of our policies that directly affect you and the services we provide.
User Identification:
Initially, we are required to conclusively identify individuals authorized to conduct transactions. This entails collecting ID scans, verified for authenticity using specialized software from external providers. Additionally, we may request a "selfie" or a recording with the ID document to prevent unauthorized use. Verification of your likeness to the photo on your ID is conducted using specialized software or manually by our customer support team. In case of any doubts, our customer support will contact you to address concerns and resolve issues. Failure to conclusively verify the authenticity of provided documents may result in the inability to execute transactions.
User Identification for Companies:
For legal entities (companies), the verification process is more rigorous and depends on factors such as company structure and location. We need to establish ownership, representation, location, and business activities. Verification for such users is performed manually, considering the differing standards of governmental documentation for legal entities in each country, making the process more time-consuming.
Transaction Monitoring and Oversight:
We utilize proprietary software to analyze all transactions within our company for suspicious and unusual behavior. Selected transactions undergo analysis by our AML specialists to assess AML/CTF risks or to clarify with the user if necessary.
Additional Verification:
As trade volume increases or transactions are flagged as suspicious, we may request additional documentation to verify your residence, education, occupation, and the source of funds used for trading.
Basic AML/CTF Rules:
• We do not accept cash deposits or withdrawals.• Third-party deposits, joint accounts, or account management by others are not permitted.
• There are no exceptions to the documentation required from users.
• We reserve the right to refuse transactions if there are suspicions of AML/CTF risks. According to international law, we may report suspicious behavior to relevant authorities without informing clients.
Sanctioned Countries:
We do not open accounts or process transactions for citizens, residents, or individuals staying in countries where transactions are prohibited by international sanctions or internal regulations. Additionally, we avoid countries identified as high AML/CTF risk based on various criteria. Currently, these countries include Afghanistan, American Samoa, Angola, Bahamas, Belarus, Botswana, Burundi, Cambodia, Crimea, Sewastopol, Central African Republic, Chad, Congo, Cuba, Democratic Republic of Congo, Donetsk People Republic, Equatorial Guinea, Eritrea, Ethiopia, Ghana, Guam, Guinea Bissau, Iran, Iraq, North Korea, Lebanon, Libya, Luhansk People Republic, Mali, Nigeria, Pakistan, Panama, Puerto Rico, Russian Federation, Samoa, Saudi Arabia, Sierra Leone, Somalia, South Sudan, Sri Lanka, Sudan, Syria, Trinidad and Tobago, Tunisia, Venezuela, Yemen, Zimbabwe, and certain states of the USA.